Product Support

Support for AutoSheets free users, Pro buyers, and agency customers.

Keep support expectations clear from day one so plugin growth does not turn into inbox chaos.

Route free users to WordPress.org support forums and public docs for Contact Form 7 setup and basic plugin questions.

Pro users get priority support within 24 hours via email for setup, upgrades, sync logic, and integration troubleshooting.

Reserved for 5-site and unlimited buyers who need help across multiple client installs or larger operational workflows.

Free support target: 48 hours. Pro support target: 24 hours. Track first response time, resolution time, and ticket volume weekly.

Typical issues include Apps Script deployment mistakes, webhook URL errors, plugin detection problems, and Google authorization failures.

WordPress version, PHP version, form plugin name, Activity Log error, screenshots, and the steps already attempted.

Most setup issues can be solved quickly from the AutoSheets docs, especially Apps Script deployment and connection testing.

Open AutoSheets Docs

If your question is about plan selection, pricing, or commercial use, the product pricing page is the best next stop.

View AutoSheets Pricing

Return to the product page for feature comparison, supported plugins, and Pro upgrade positioning.

Back to AutoSheets